Last Updated: 23/02/2025
Welcome to Nyana Air Conditioning Services! These Terms of Service (“Terms”) govern your use of our website, www.nyana.co.za, and the purchase of products and services from us. By accessing our website or making a purchase, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. Use of Our Website
1.1. You must be at least 18 years old to use our website or purchase products from us.
1.2. You agree to use our website for lawful purposes only and not to engage in any activity that disrupts or interferes with its functionality.
1.3. All content on our website, including text, images, and logos, is the property of Nyana Air Conditioning Services and is protected by intellectual property laws.
2. Product Purchases
2.1. All products listed on our website are subject to availability. We reserve the right to limit quantities and discontinue products at any time.
2.2. Prices are subject to change without notice. The price displayed at the time of purchase is the price you will pay.
2.3. We accept payment via [list accepted payment methods, e.g., credit/debit cards, EFT]. Payment must be completed before your order is processed.
3. Shipping and Delivery
3.1. We aim to process and ship orders within [insert timeframe, e.g., 3-5 business days]. Delivery times may vary depending on your location.
3.2. Shipping costs will be calculated at checkout and are the responsibility of the customer unless otherwise stated.
3.3. Risk of loss or damage to products passes to you upon delivery.
4. Returns and Refunds
4.1. Please refer to our Refund and Returns Policy for detailed information on eligibility, processes, and timelines.
5. Warranties and Liability
5.1. All products come with a manufacturer’s warranty, the terms of which are provided with your purchase.
5.2. Nyana Air Conditioning Services is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
5.3. Our total liability to you for any claim related to our website or products is limited to the purchase price of the product in question.
6. Installation Services
6.1. If you purchase installation services, our team will contact you to schedule an appointment.
6.2. Installation timelines are subject to availability and may vary depending on your location.
6.3. You are responsible for ensuring that the installation site is prepared and accessible for our technicians.
7. User Accounts
7.1. You may create an account on our website to manage orders, track shipments, and save preferences.
7.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
7.3. We reserve the right to suspend or terminate your account if we suspect unauthorized or fraudulent activity.
8. Third-Party Links
8.1. Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites and encourage you to review their terms and policies.
9. Changes to These Terms
9.1. We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or services constitutes acceptance of the updated Terms.
10. Governing Law
10.1. These Terms are governed by the laws of South Africa. Any disputes arising from these Terms or your use of our website will be resolved in the courts of South Africa.
11. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
Nyana Air Conditioning Services
51 Shannon Road, Krugersdorp, South Africa, 1739
Phone: 010 006 5832
Email: admin@nyana.co.za
Thank you for choosing Nyana Air Conditioning Services. We appreciate your trust and look forward to serving you!